Contacts

The following tables identify who to contact for information or help during installation. Phone numbers were current when this document was published; for up-to-date listings, visit the VSS website as noted on this page.

For Technical Support Issues:

For all technical difficulties such as the following, users should visit the www.pearsonhelp.com website Click to view Pearson VUE technical support portal image.

This site allows you to connect with a remote operator to receive support, use Live chat to connect with a VUE Support specialist, locate the region specific phone numbers to call and speak with a VUE Support Specialist, as well as other support links.

For Non-Technical Support Issues:

 

Americas/Canada:

 

 

 

Toll free:

1(800) 704-3613

Toll call:

+1 (952) 681-3978

Europe/EMEA:

 

 

 

Austria:

0800-292486

South Africa:

0800-995043

Belgium (Dutch):

0800-74467

Spain:

900-973100

Belgium (French):

0800-74468

Sweden:

020-798784

France:

0800-904025

Switzerland:

0800-837715

Germany:

0800-1811840

Turkey:

00800-448821731

Israel:

1-80-9453796

United Arab Emirates:

+00 971 44 535353

Italy:

800-790991

United Kingdom:

0800-7316658

Netherlands:

0800-0236023

All other EMEA countries:

+44 161 855 7459

Portugal:

800-831428

 

 

Asia/Pacific:

 

 

 

Australia:

1800 022 457

Malaysia:

1800 880 403

China:

400 810 6035

New Zealand:

0800 45 1234

China - ACCA test delivery support

400 810 6066

Philippines:

1800 1441 0320

Hong Kong:

030 714 600

Singapore:

800 4481 551

India:

+91-120-4001666

or 0008004401522

Taiwan:

0800666311

Indonesia:

00 1803 441017

Thailand:

18004418571

Japan:

(81) -120-355-183

All other Asia/Pacific countries:

+852 3077 4930

Korea:

0807590880

 

 

 

For Sales Issues:

 

Americas Region:

 

 

 

800-247-8719

PVAmericasChannelSales@pearson.com

Asia-Pacific Region:

 

 

Australia/New Zealand:

 

PVANZ@pearson.com

China:

010-59892606 (toll number)

pvchinachannelsales@pearson.com

India:

+91-120-4001600 (toll number)

PVIndiaSales@pearson.com

Japan:

+81-3-6891-0500 (toll number)

pvuejpncs@pearson.com

Korea:

 

PVKoreaSales@pearson.com

Southeast Asia:

 

PVASEAN@pearson.com

Europe, Middle East, Africa (EMEA) Region:

Corporate:

+44 (0) 161 855 7229

PVEMEAChannelSales@pearson.com

Academic:

+44 (0) 161 855 7229

PVEMEAAcademic@pearson.com

 

For Documentation and Support Issues:

VSS Website:

https://vss.pearsonvue.com